FAQ

General


Area served

Founded in 1919, The Signal is a seven-day daily newspaper serving the entire north Los Angeles County area known as the Santa Clarita Valley. The valley consists of the city of Santa Clarita, and the communities of Newhall, Valencia, Saugus, Canyon Country, Stevenson Ranch, Castaic, Val Verde, Agua Dulce and Acton.

Where is The Signal office located?

The Signal building is at 26330 Diamond Place, Santa Clarita, CA 91350. There is visitor parking available on the street and limited parking in The Signal’s lot.

What are office hours?

Normal business hours are 8 a.m.-5 p.m., Monday through Friday. 

What is The Signal’s obituary policy?

The cost for paid obituaries depends upon the number of characters with spaces and are taken by our classified department, with a rate of $75 per 1,000 characters (or part thereof) per day, plus $25 if a picture of the deceased is included. REMOVE: An online guest book is a feature of all paid obituaries at an additional fee of $20. All obituaries are posted online.
For more information please email obits@signalscv.com or call 661-259-1234×569.

 

Editorial


How can events be publicized in The Signal or on SignalSCV.com?

Online, you can add items to our calendar of events by going to the “COMMUNITY” section and following the prompts for posting an event. For print publication, mail details of your event to Community Events, The Signal, 24000 Creekside Road, Santa Clarita, CA 91355, or email to the appropriate department in our newsroom by using the “CONTACT” button at the top of the Home page. All items submitted are subject to review and editing, and not all items can be published or posted online.

How can I have a Letter to the Editor or Opinion column published?

For guidelines and parameters on submitting a Letter to the Editor, click here. For guidelines and parameters on Opinion columns, click here.

Can I request a photographer or reporter to cover a local event?

Yes. We are always looking for local news. Call the City Desk at 661-259-1234 ext. 520 or email the city editor. Please give us at least a three-day lead time to schedule proper coverage.

How do I contact the Signal Sports Department?

Mason Nesbitt is The Signal’s Sports Editor. He can be reached at 661-259-1234 ext. 524, or email him.

What is The Signal’s obituary policy?

The cost for paid obituaries depends upon the number of characters with spaces and are taken by our classified department, with a rate of $75 per 1,000 characters (or part thereof) per day, plus $25 if a picture of the deceased is included. An online guest book is a feature of all paid obituaries at an additional fee of $20. All obituaries are posted online.

For more information please email obits@SignalSCV.com or call 661-259-1234×569.

Classified Advertising


How much does it cost to run a classified ad?

The cost for running a classified ad depends on its type, size and the number of times it will appear, whether in print or online. Rates are based on the number of words in the ad, plus any additional charges for special features. You may call our classified advertising department at 661-259-1234 to get exact rates, as well as tips on how to save money on your classifieds. You may also place your classified online with prepayment.

CLICK HERE TO PURCHASE A CLASSIFIED AD ONLINE (secure link)

Do I have to prepay for classified advertising?

All ads placed online have to be prepaid with a credit card. Some ads placed through our classified sales representatives can be billed, depending on certain credit requirements. Ads for items such as autos, merchandise and yard sales are all prepaid regardless of how they are placed.

Do you print daily or weekly?

The Signal is a 5 day a week publication (Sun- Sat), and online classifieds are updated each day we publish.

If I get it in today, what’s the soonest it can start?

11am Fri for Tues / 11am Mon for Wed / 11am Tues for Thurs /11am Wed for Fri / 11am Thurs for Sat (publication deadlines subject to change near holidays).

Retail Advertising

How do I place an ad in The Signal newspaper or online?

Contact us by telephone or email and we will assign a representative to your account.

CLICK HERE TO CONTACT THE ADVERTISING DEPARTMENT VIA E-MAIL

How much does it cost to advertise?

Retail advertising rates are determined by the size of the ad and the frequency with which it publishes or appears. There are many different pricing package options that provide discounted rates for more frequent advertising, or for combining print and online advertising. Your sales representative will be able to explain all pricing options and suggest what might work best for your specific needs.

Do I have to design my own advertisement?

No. We have a talented staff of graphic designers who can create ads based on your ideas for you to review.

Circulation


What should I do if I do not receive my newspaper?

If your carrier should miss you, call our circulation department at 661-259-1000 Monday-Friday between the hours of 8 a.m. and 5 p.m.; Saturdays 7 a.m.-noon, and we will have a paper delivered to you if you reside in the Santa Clarita Valley. For same day re-delivery Monday through Friday, call before 10 a.m. and Saturday before 11 a.m. If you notify us outside of these hours or if you live outside of the SCV we will credit your account for the non-delivery.

Can I stop my delivery if I’m out of town?

Yes, call our circulation department Monday-Friday between the hours of 8 a.m. and 5 p.m.; Saturdays 7 a.m.-noon and you can select from three available options: Vacation Stop: Your carrier will be asked to stop delivery during the time you’re away and your account will be credited for the days delivery is suspended by extending your current expiration date. Vacation Pac: Your carrier will be asked to save all papers while you’re away and deliver them all when you return. Vacation Donation: We will donate your papers while you’re away to Newspapers In Education for use by classroom students.

All this can also be done online.

Can my subscription payment be automatically charged to either my credit card or my checking account on a monthly basis?

Yes, please contact our circulation department at 661-259-1000 or click on the circulation link on our home page to make the necessary arrangements online.