While excellent customer service should be a staple for every small business, today's challenging economic environment requires extra attention toward this important mainstay.
Robert, Recently we had a Reverse Osmosis system line (plastic lines and plastic compression fittings) separate under our sink at around 4 a.m. By the time we rose at 5:30 a.m., there was a lot of water on our kitchen floor (ceramic tile), and our dining room floor (laminate). I won't take up your time with all of the details as the insurance company covered 100 percent of the almost $8,000 in damage. Fortunately, I ...
Hello, Santa Clarita Valley! Welcome to The-Signal.com's Daybreak, your point of entry for the day, and a quick journey through the past, present and future. Let the adventure begin:
My wife says I forget things she tells me, but I don't remember. She often tells me these things when I'm working on something - in deep concentration. Days later, when she accuses me of forgetting what "we discussed," I tell her I most likely didn't hear what she said because I was busy. She usually says, regarding the moment when she tells me the thing I supposedly forget, that I respond to her. "Did ...
A funny thing happened on the way to the government-run health care victory party - the facts leaked out to the American voter.
I support the new bike lane on Decoro Road in north Valencia. Several years ago a rowdy group of citizens from the Saugus area came to City Hall and protested having a bike path behind their houses. Some of them even went so far as to threaten the lives of our then-councilmembers. The bike path was never put in. Today, most of those people who protested no longer live in those houses. Their action deprived ...
LOS ANGELES (AP) -- Investigators worked around-the-clock Friday as they sought to build a murder case stemming from a huge wildfire that claimed the lives of two firefighters. California's governor offered a $100,000 reward in the arson case. Authorities blocked access to the crime scene, a scorched area of scrub and trees off the side of the Angeles Crest Highway, as they analyzed clues including incendiary material reported to have been found there. Authorities say ...
The word from the Organizing America crew is that Secretary of Health Kathleen Sebelius recently "misspoke" regarding the "public option."
Sacramento, Calif. - California Community Colleges Chancellor Jack Scott announced Wednesday that enrollment for the 2008/09 academic year increased by more than 135,000 students at the system's 110 colleges, based on newly collected data.
Some of the best defining moments for an actor are rooted in improvisation, which requires quick thinking and being "in the moment."
Here are the results of The-Signal.com's latest Reader Meter poll. The-Signal.com visitors cast a total of 431 votes from late afternoon Friday, Aug. 28 to late afternoon Friday, Sept. 4, 2009. Question: "Do you think Congress will pass health care reform this year?" * Yes, easily (18 votes) * Yes, barely (74 votes) * Maybe (45 votes) * Doubtful (148 votes) * No way (146 votes) Click here to vote in The-Signal.com's current ...
The Signal and SCVTV have partnered to present video and audio coverage of the Foothill Football Game of the Week to the largest combined multimedia audience in the Santa Clarita Valley.
SACRAMENTO - When a big rig truck crashes with a passenger car, the laws of physics determine the outcome. Most often, the passenger car bears the brunt of the damage.
SACRAMENTO, Calif. -- As high school student-athletes begin the academic year and participate in double-day sports practices statewide, the California Interscholastic Federation is drawing attention to the health risks associated with concussions, heat stroke and dehydration.
Unhealthy air quality for all individuals persists in the San Gabriel Mountains, West & East San Gabriel Valley, East San Fernando Valley and the Santa Clarita Valley.
NICOSIA, Cyprus (AP) - The Cypriot government sought Tuesday to shield small savers from a plan that is intended to raise €5.8 billion ($7.5 billion) toward a financial bailout by seizing money from bank accounts.
WASHINGTON (AP) - Seven Marines from a North Carolina unit were killed and several injured in a training accident at the Hawthorne Army Depot in western Nevada, the Marine Corps said Tuesday.
SAN FRANCISCO (AP) - A longtime Northern California politician pleaded guilty Monday to a dozen charges that he used campaign donations and taxpayer funds to fuel what he described as a gambling addiction.
SEATTLE (AP) - Washington state has tentatively chosen a Massachusetts-based firm led by a University of California, Los Angeles, professor to be its official marijuana consultant.
KEN Last weekend West Ranch High School participated in the 10th annual Student Television Network Convention (STN), a broadcast and filmmaking competition, held at the Westin Bonaventure in downtown LA. Although met with harsh time constraints and the competition of over 150 other schools from across the nation, the West Ranch Television crew placed extremely well, taking home 5 awards. Congratulations to Christopher Konecnik, Sydney Malcolm, and Edan Morag for Second Place Commentary; Karina Corona ...
As an American, no matter Republican or Democrat, a trip to the Presidential Inauguration is the thrill of a lifetime.
ANAHEIM, Calif. (AP) - Corey Perry is following Ryan Getzlaf's lead yet again, sticking the Anaheim Ducks for the long term.
Recently my wife unearthed some old Signal newspapers, one of which contained a letter to the editor I had written. The Signal printed that letter on May 17, 1996.
Maybe you remember when you were a kid and you poured a giant glass of orange juice, and your mother said something like this: "Take it easy! Orange juice is expensive, and you're drinking it like it's water!"
Compulsion against peaceful citizens is immoral. Likewise, extracting taxes for activities that benefit some citizens, but not others, is also immoral.
The tours of the White House have been canceled by the President. How dare he do such a thing?
Rock Club meeting
SAN FRANCISCO (AP) - A longtime Northern California politician pleaded guilty Monday to a dozen charges that he used campaign donations and taxpayer funds to fuel what he described as a gambling addiction.