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You've got (too much) mail

Local company distressed by 18 identical notices

Posted: February 1, 2009 9:01 p.m.
Updated: February 2, 2009 4:59 a.m.

The state's Employment Development Department mailed a company 18 identical letters regarding one person.

Rochelle Walter, a human resources and office administrator for a local business, was outraged when her company recently received 18 letters in the mail from the state's Employment Development Department.

But it wasn't what was inside the envelopes - a notice about the unemployment benefit status of a former employee and an appeal form - that disturbed her. It was the fact that all the envelopes contained the same thing and were mailed on the same day.

"Eighteen letters, 18 envelopes, 18 stamps," said Walter, who requested that her company remain anonymous. "The postage alone is little over $8, but the fact that 18 (were) sent instead of one is a terrible waste to me.

"What if we're not the only company that this is happening to? So, it could be multiplied by thousands, possibly, which is a terrible waste when (the state is) in such dire straights right now."

This is not the first time her company has received multiple copies of the same letter from the department, she said. It is just the first time she received so many all in one day, which has led to action on her part. Walter plans to send copies to the department and the governor's office as a complaint.

"Things like this bother me," said Walter, who added that she personally recycles and uses reusable bags when grocery shopping. "We're all trying to conserve, and then something like this happens."

Walter said she did not initially complain to the employment department because she usually has difficulty getting in touch with its representatives when she calls.

Patrick Joyce, the Employment Development Department's spokesperson, said he cannot comment on the letters until the company's particular case is investigated.

"We will investigate it and see what happened," said Joyce, who explained it was probably a clerical error or something may have been going on during the office that day.

"We get hundreds of thousands of checks and tax documents."


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