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Letters: Thank you to Facey urgent care

Posted: May 31, 2012 1:55 a.m.
Updated: May 31, 2012 1:55 a.m.

If I may, I would like to share a great experience I had at Facey Medical Group’s Valencia I Urgent Care.

I visited the facility with a damaged right arm that had been diagnosed as a possible broken arm. When I arrived, I was efficiently admitted by two young ladies and soon handled by a gentleman triage nurse, also very good.

After that, I had contact with the people in the X-ray department and a young man who was dispatched from Mission Hills with mobile ultra-sound equipment (at 7 p.m. in holiday traffic).

Every nurse, tech and assistant treated me with care and professionalism.

And last but not least, Dr. Christopher Hougen diagnosed and explained the injury and answered every question perfectly. It was excellent.

Fantastic job and thank you, one and all.


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