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Letter: City libraries are as bad as we thought they’d be

Posted: August 18, 2011 3:08 p.m.
Updated: August 18, 2011 3:08 p.m.
 

I read with appreciation Marcia Decker’s letter of Aug. 14, describing the quagmire our city library system has become.

In the past, I wrote several letters and local opinions to The Signal voicing my concerns about the city takeover of an already proven system. I was worried that the quality of service would be less than what we had become accustomed to with the county.

It appears that my concerns were accurate. If the first six weeks of their existence is any example of what is to come, they have failed.

It is extremely difficult to get anything through its interlibrary system, if just virtually nonexistent. The county was so easy. You ordered, if it was available, you had it in days, new or not.

As an experiment, I ordered the same books from both the city and the county systems. I have already received, read and returned the books from the county, and I have yet to see any of them from the city. I finally deleted my requests in disgust.

I was an avid user of the county system, using Newhall as my personal home base. The service was excellent. My wife and I circulated hundreds of books through the county system every year. Well, we still are, but through the county’s Stevenson Ranch Bookmobile.

Although we abandoned the county, the county did not abandon us. They knew we had a need that was not going to be filled by this “wonderful” new system, and have provided it for us.

Where, once I was a regular patron, I rarely go through the doors of Newhall Library now. There is no need, and it does not fulfill my needs. I am extremely thankful that the county has provided an alternative service.

I hope and urge that more Signal readers and other Santa Clarita Valley residents will follow suit and take their business away from the city system and give their circulation needs to the county.

More thought and planning was required before changing to something that we neither needed nor wanted, and at what expense to the residents and the cost to the taxpayer.

Maybe this will help the City Council to realize that it failed its constituents, or at least help the constituents realize that they have failed us.

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