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'Personal drought reports' available from water company

Interactive, individualized charts show monthly targets to meet the governor's 20 percent goal

Posted: August 4, 2014 3:09 p.m.
Updated: August 4, 2014 3:09 p.m.

Valencia Water Company today announced “personal drought reports” are now available online to further help customers clearly see how much water they must save on a regular basis to meet Governor Brown’s call to save 20 percent during the state’s unprecedented drought.

The online drought report, utilizing a computer program analyzing individual water use and other factors, depicts a customer’s monthly water use for this year compared to 2013 usage, as well as a very specific 20 percent reduction target. In May, more than 26,000 households received in the mail their first drought reports printed with individual water-saving targets.

“The personal drought report is a tremendous tool for our customers – they are using these highly individualized numbers and other services we provide to save water during the drought,” stated Keith Abercrombie, Valencia Water Company’s General Manager. “As long as the drought is impacting us, Valencia Water Company will keep looking for innovative ways to help our customers meet the 20 percent goal.”

The customized online tool provides specific numbers – in terms of gallons – to show customers what a 20 percent reduction means for them. For the typical Valencia Water Company single-family household, a 20 percent reduction means saving between 500 and 725 gallons a week. Valencia Water Company encourages customers who have not yet created an online account to do so immediately to gain access to their online personal drought report and progress tracking tool.  Webconnect online accounts are easy to set up and also allow customers to view their monthly water allocations, pay their bill online, and more.

Personal drought reports also provide customers very specific – and easy – ways to reduce their weekly or monthly water use without impacting their lifestyle. For example, reducing irrigation times, taking shorter showers, using only full loads for laundry and dishes, turning off the faucet when washing hands or brushing teeth, and installing a weather-based irrigation controller can easily add up to 700 or more gallons saved each week. 

Fixing leaks also are a great way to save substantial amounts of water. About 10 percent of all homes have leaks that waste at least 90 gallons or more each day. One leaking toilet can waste between 200 and 6,000 gallons a day. Replacing a worn toilet flapper costs $5 and takes about five minutes.

“Valencia Water Company customers are answering the call to save water during the drought. We thank them for their efforts so far. However, we still have a long way to go to reach the 20 percent goal set by the state,” said Matt Dickens, Valencia Water Company’s Resource Conservation Manager. “The online drought report will continue to remind customers of a very specific number they need to reach on a monthly basis.”

Dickens advises residential customers to take a few simple steps to reduce water use by one-fifth:

  • Check your personal drought report online for the specific monthly target,
  • Implement immediately the many recommended water-saving tips provided on the website,
  • Take advantage of various rebates to replace fixtures with high-efficient ones, or to replace lawns with drought-tolerant landscapes,
  • Reduce sprinkler times and number of days to water (new watering schedules will be announced) and make sure sprinklers are not watering sidewalks,
  • Attend a free WaterSmart and DroughtSmart irrigation workshop (class schedules are on the website),
  • Request a water audit for your home, and
  • Monitor water conservation via your online account.

“It’s time to invest in reliable, proven water-saving devices for the home – and to take the little steps that add up to huge volumes of water saved. The drought is providing all of us an opportunity to take measures now that help protect our long-term water future in California,” Dickens said.

More details are available on the Valencia Water Company website or by calling 661-294-0828.


About Valencia Water Company

Valencia Water Company serves approximately 116,000 people in the Santa Clarita Valley, including Valencia, Stevenson Ranch and portions of Newhall, Saugus and Castaic. Valencia supplies its customers with high-quality water supplied from local wells and from imported supplies. Valencia has served the Santa Clarita Valley since 1965. Valencia Water Company can be reached at: or 661-294-0828.



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